Ready to squash printer downtime?
Whether you're ready to team with Oklahoma's service leader or you have questions, we'd love to hear from you.
Tired of Device Downtime?
There are few instances more frustrating during the workday than malfunctioning office equipment. Jams, glitches, network failures—they all waste time, which in turn wastes money. Fortunately for Oklahoma organizations like yours, help is around the corner.
For more than 70 years, the solutions professionals from JD Young Technologies have delivered award-winning printer and copier device repair at competitive rates. Our specialists are ready at a moment's notice to get you back in action.
Fast
Response
Enjoy quick response thanks to one of the largest service fleets in the Oklahoma area.
Short
Downtime
Our vast local parts inventory means most repairs are completed that same day.
Diverse
Expertise
Our experienced staff can remedy issues on a wide array of devices and networks.
The Largest Fleet in Oklahoma
With the largest fleet of certified technicians in the Oklahoma area, our service call response speed is virtually unmatched—averaging less than 4 hours.
"It ain't braggin' if you can back it up." - Muhammad Ali
Local Parts Access = Faster Fixes
The most frequent culprit of lengthy device downtime is waiting for replacement parts. To reduce the downtime for your equipment, we have invested in a large Oklahoma-based parts inventory. For this reason, most of our repairs can be completed the same day.
Maintenance Arrangements
Whether you're unhappy with a current service provider or have no maintenance plan, we can help. Our service specialists are happy to assess your systems and make ongoing maintenance recommendations tailored to your needs.
Help Desk & Network Maintenance
Some issues may not require on-site technicians. For these instances, you’re invited to schedule an e-service call with help desk specialists. Our staff is also equipped to remedy any network issues impacting your printer and copier systems.
The JD Young Service Difference
As an Oklahoma-based printer and copier service provider, we believe in delivering "small-town service with big-city capabilities." Our dedication to superior service has allowed us to earn many world-class awards in our industry.
Nationally Recognized Award Winning Service Organization
- PROs Elite – Top 100 servicing dealers in the United States.
- BEI & ENX Office Technology Service Excellence Awards
- Multiple Manufacturer Service Awards
- Members of BTA and BPCA Industry Groups for best practices
- Professional service team of technicians with manufacturer certifications and tenured experience, supported by field service supervisors and managers
Gauging Client Satisfaction with Net Promoter Score
While some business awards are external indicators of success, the Net Promoter Score is determined by asking customers how likely they are to recommend a particular company to someone else. This straightforward loyalty metric is also utilized by many well-known companies such as Apple, Southwest Airlines, and Costco. Net Promoter Scores run on a scale of 0-100.
August NPS®
97.06
Ranked #88 in North America
413
Surveys Sent
34 (8.23%)
NPS® Responses
2024 YTD NPS®
96.82
Ranked #64 in North America
3160
Surveys Sent
283 (8.96%)
NPS® Responses
NPS® Leaders in North America 2023
-
83 -
82 -
75 -
71 -
61